Only wristbands marked for 2025 will grant access to Reggae Rise Up Florida Festival 2025.

All Shipped Orders will be sent to the address on file.

REMINDER: All International Orders are WILL CALL-Only.

If you need support for your Tixr ticket order, please email support@tixr.com.

If you need support for a Vacation Package order, please contact wegotyou@fuseexperiences.com.

If you purchased a WILL CALL ticket type, wristbands must be picked up at the Festival Box Office.

All wristbands are associated with the name of the original order purchaser. Only the person whose name is on the order may receive direct support for wristbands.

Our team can only offer support to the order holder for ticket orders purchased through our official ticketing partner (Tixr).

If you are picking up wristbands at the box office, please remember your order Confirmation Email and a Valid Government-Issued ID.

2025 Box Office Hours Coming Soon.

The Main Box Office is located on the SW side of the park, closer to Downtown St. Petersburg on 5th Avenue.

The VIP Box Office is located on the NW side of the park at the intersection of 7th Ave and Bayshore Dr.

For any questions, wristband swaps, or to purchase any remaining wristbands, please see our amazing Box Office staff.

Don’t put it on until you’re on your way to the festival.

Wristbands can’t be removed or loosened once you put them on.

Only wristbands purchased through Tixr or Authorized Retailers are valid.

Wristbands are Non-Transferable and Non-Exchangeable