Only wristbands marked for 2026 will grant access to Austin Reggae Festival 2026.

All purchases are for Austin Reggae Festival 2026, not a specific artist.

All Shipped Orders have been sent to the address on file.

REMINDER: All International Orders are WILL CALL Only.

If you need support for your Event Live ticket order, please email support@eventliveus.com.

If you need support for a Vacation Package order, please contact wegotyou@jampackexperiences.com.

If you purchased a WILL CALL ticket type, wristbands must be picked up at the Festival Box Office.

All wristbands are associated with the name of the original order purchaser. Only the person whose name is on the order may receive direct support for wristbands.

Our team can only offer support to the order holder for ticket orders purchased through our official ticketing partner, Event Live.

If you are picking up wristbands at the box office, please remember your order Confirmation Email and a Valid Government-Issued ID.

Your wristband must remain on your wrist at all times during the festival. Wristband replacement fee is $20.

2026 Box Office Hours

Thursday, April 16th | Open from 4:00PM – 8:00PM

Friday, April 17th | Open from 11:00AM – 9:30PM 

Saturday, April 18th | Open from 11:00AM – 9:30PM 

Sunday, April 19th | Open from 11:00AM – 9:30PM 

The Festival Box Office is located on the SE corner of Riverside Dr. and First Ave.

For any questions, wristband swaps, or to purchase any remaining wristbands, please see our amazing Box Office staff.

Don’t put your wristband on until you’re on your way to the festival.

Wristbands can’t be removed or loosened once you put them on.

Only wristbands purchased through Event Live or Authorized Retailers are valid.

Wristbands are Non-Transferable and Non-Exchangeable

All re-entry scans will be done using your RFID festival wristband.

THE BELOW TICKET TYPES ARE ALLOWED ONE (1) RE-ENTRY PER DAY: 

Platinum VIP 3 Day, VIP 3 Day, GA+ 3 Day, VIP Friday, VIP Saturday, VIP Sunday

** SINGLE DAY TICKETS GET ONE (1) RE-ENTRY FOR THE DAY THEY PURCHASED